Susan Carstensen
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Current Position

Former CFO

RightNow Technologies





Specialty Areas
  • Finance
  • Technology
  • Businesses
  • Consulting
  • Non-Profit

More Information:

Leadership Experience

Susan Carstensen is a 5th generation Montanan, graduate of Montana State University (MSU), and most recently spent 12 years as the Chief Operating Officer,  Chief Financial Officer and Senior Vice President of Customer Experience at RightNow Technologies (RNOW).  RNOW grew from a startup in Bozeman to a public company with over 1,000 employees worldwide and was acquired by Oracle in 2012 for $1.5B.  Prior to that she served as CFO at Powerhouse Technologies, Manager of Accounting at Lockheed Martin and Manager at EY.  She currently is involved in a variety of capacities (mostly board roles) with WorkFront,  Socrata,  Foundant, PFL, D.A.Davidson, Frontier Angel Fund II, Openview Venture Partners, Bridger Ski Foundation, MSU Board of Governors, MSU College of Business, Women’s Foundation of Montana, EarlyEdge and various startups.

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